Governance
Profit and growth alone do not measure our success. It's about how we relate to our patients, employees, doctors and the community.
At Healthe Care, we believe that integrating our financial performance with non-financial criteria, enhances value for our stakeholders.
Our corporate responsibility framework governs how we conduct our business and the outcomes of our actions. Healthe Care accepts responsibility for the impact of its activities on stakeholders, employees, doctors, patients, communities and the environment. We are focused on creating long term value for our shareholders and investors, managing risk and building a culture of open and transparent communication.
We are committed to providing quality care and technology to our patients and the communities in which we operate, while reducing the environmental impact of our businesses.
These core principles are supported by four key objectives:
1. Increase demand through the provision of high quality services
We do this by:
- Providing services which meet patient needs
- Delivering the most effective treatments
- Achieving best practice in safe patient care
- Building and maintaining trust and support of our customers, stakeholders and communities in which we operate
2. Continue to develop operations through effective management
We do this by:
- Balancing consideration for short and long term interests
- Managing risks effectively
- Lowering costs through business and resource efficiency while minimising waste
- Working with our suppliers to achieve policy outcomes in our operations and delivery of services
- Delivering support for our local business unit management
3. Position the business to capture future growth opportunities
We do this by:
- Optimising individual business unit performance
- Strengthening risk and capital management
- Improving core infrastructure
- Strengthening governance and accountability
- Leveraging our capabilities for growth
4. Build a mandate as a respected employer and provider of health care, workplace health and community focused services
We do this by:
- Attracting and retaining a diverse, skilled and motivated group of employees
- Living by our corporate principles and behaviours
- Complying with legislation along with external and internal standards, and policies
- Being open and honest about our performance
- Providing opportunities for stakeholders to provide feedback
- Maintaining responsible environmental policy – managing our environmental impacts both direct and indirect
- Our corporate responsibility framework seeks to make available the values and principles that are vital to our decision making. These policies and practices have developed over time and reflect, among other things, our core values
